eMusic Update

Posted by Chris Campbell at Tuesday, January 12, 2010

They obviously caught wind of their mistake. And like most companies where service comes last, they've decided to just halt people's downloads. I was midway through downloading the Stax/Volt set when I was tossed errors on all remaining tracks on all box sets. However, of little surprise, they've still charged me 48 credits. How can a service that's been around this long make such a ridiculous service mistake? I have sent a note to customer service which I'm guessing will be responded to sometime in 2037. I've asked for all of my downloads. Once it's cleared up, I'm canceling my account with eMusic. It was a fun five years, but their service has really gone south of late. No wonder they're seeking out a buyer.